Casino Infinity Terms & Conditions

These Terms and Conditions govern access to and use of the Casino Infinity online casino service in Australia. They explain the rules that apply when you browse the website, create an account, deposit funds, play games or request a withdrawal.

By using Casino Infinity, you confirm that you have read and understood these Terms and agree to follow them. Please review them carefully before registering. If you do not accept any part of these Terms, you must not use the service.

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Your Agreement with Casino Infinity

These Terms form a binding agreement between you and Casino Infinity. They apply together with any specific game rules, bonus terms, payment conditions and notices displayed on the website. Where a particular promotion or game has additional rules, those rules will apply to the relevant activity.

You are responsible for checking the current version of these Terms before using the service. Continued use after an update has been published indicates acceptance of the revised wording, subject to any rights that cannot lawfully be excluded.

Who May Use the Service

Casino Infinity is available only to individuals aged 18 or over. By registering, you confirm that you meet the minimum age requirement and that gambling is permitted for you under the laws and restrictions that apply to your location.

• You must provide accurate information about your age, identity and place of residence.
• You must not use the service if online gambling is prohibited or restricted where you are located.
• You may not allow another person, including a minor, to access or use your account.
• Casino Infinity may refuse access where eligibility cannot be established.

Opening and Managing an Account

Only one personal account may be maintained for each customer unless Casino Infinity gives written permission for an exception. Registration details must be complete, current and truthful. You must update information when it changes so that account records remain accurate.

Account credentials must be kept confidential. You are responsible for activity carried out through your account unless you notify Casino Infinity promptly of suspected unauthorised access. Accounts may not be sold, transferred, rented or operated on behalf of another person.

Identity and Security Checks

Casino Infinity may request documents or other information to confirm your identity, age, address, payment ownership and eligibility. These checks may take place when you register, before a withdrawal, during account monitoring or whenever information requires clarification.

• Documents must be genuine, valid, readable and unaltered.
• Information supplied during verification must match your account details.
• Casino Infinity may delay transactions while checks are being completed.
• Failure to provide requested information may result in restricted access or account closure.

Verification procedures are used to protect customers, prevent misuse and support the secure operation of the platform. Information will be handled in accordance with the Privacy section of these Terms.

Depositing Funds

Deposits must be made using a payment method that belongs to you or that you are authorised to use. The available methods, minimum amounts and processing conditions may be shown at the cashier and may change from time to time.

You should confirm the transaction details before submitting a deposit. Casino Infinity is not responsible for delays caused by a bank, payment provider, technical issue outside its reasonable control or incorrect information entered by you. Funds credited to your account must be used only for permitted gaming or other transactions supported by the service.

Withdrawal Requests

You may request a withdrawal of eligible funds through the methods made available by Casino Infinity. A withdrawal may be subject to account verification, payment checks, applicable limits and the completion of any valid wagering conditions connected with a promotion.

• Withdrawals are normally returned using an approved method linked to your account.
• Casino Infinity may request additional information before releasing funds.
• Processing times can vary according to the chosen method and external providers.
• Any duplicate, reversed or incorrectly credited amount must be reported and may be recovered.

Casino Infinity may cancel or review a transaction where there is a reasonable concern about fraud, payment ownership, technical error or a breach of these Terms. You remain responsible for any fees charged by your bank or payment provider.

Promotions and Bonus Rules

Bonuses, free plays and promotional offers are subject to their own published terms. Those terms may specify eligibility, qualifying deposits, wagering requirements, game contributions, expiry periods, maximum winnings and withdrawal restrictions.

Only one offer may be used where the promotion states that offers cannot be combined. Casino Infinity may withhold or remove a promotional benefit if it was obtained through an error, misuse, multiple accounts, prohibited conduct or inaccurate information. Wagering activity must be genuine and consistent with the applicable offer rules.

Using the Website Properly

You agree to use Casino Infinity for lawful personal entertainment and in accordance with these Terms. You must follow the displayed instructions and must not interfere with the website, its games, payment systems or security controls.

• Use a compatible device and maintain reasonable protection for your account.
• Review game rules and transaction information before confirming an action.
• Report suspected errors, security concerns or unauthorised activity without undue delay.
• Keep software, browser and device access under your control.

Conduct That Is Not Allowed

The following activities are prohibited and may lead to account restrictions, cancellation of transactions or other action permitted by these Terms:

• Fraud, money laundering, payment abuse or attempting to conceal the source of funds.
• Using another person's identity, account, payment method or personal information.
• Collusion, cheating, manipulation, exploitation of faults or use of unauthorised software.
• Creating multiple accounts to obtain a bonus or other advantage.
• Introducing malware, harmful code or automated tools designed to disrupt the service.
• Using the platform for commercial, unlawful or misleading purposes.

Casino Infinity may investigate unusual activity and preserve relevant records where necessary to protect the platform, customers or payment systems.

Ownership of Casino Infinity Content

The website, branding, logos, text, graphics, software, game interfaces and other materials made available through Casino Infinity are owned by, licensed to or used with permission by the relevant rights holders. Access to the service does not transfer ownership of any of these materials to you.

You may use the website only for personal access in accordance with these Terms. Copying, modifying, distributing, scraping, reverse engineering, publishing or commercially exploiting website content is not permitted unless expressly authorised in writing or allowed by applicable law.

Responsibility and Liability Limits

Casino Infinity aims to provide a reliable service, but continuous availability cannot be guaranteed. Access may be interrupted for maintenance, upgrades, technical faults, security reasons or circumstances outside reasonable control.

To the extent permitted by law, Casino Infinity is not responsible for losses caused by your failure to protect account credentials, inaccurate information, unsuitable equipment, unauthorised access resulting from your conduct, payment provider delays or your breach of these Terms. Nothing in these Terms excludes a right or responsibility that cannot legally be excluded or limited.

Suspending or Closing an Account

You may stop using the service or request account closure at any time. Casino Infinity may suspend, restrict or close an account where it reasonably considers that these Terms have been breached, verification has not been completed, activity presents a security concern or continued access may create legal or operational risk.

Where appropriate, Casino Infinity may contact you to request clarification or supporting information. Closure does not remove obligations that arose before the account was closed. Any remaining balance will be reviewed in light of applicable checks, valid promotional conditions, transaction history and legal requirements.

Privacy and Personal Information

Casino Infinity collects and uses personal information to create and manage accounts, process payments, verify customers, provide support, prevent misuse and operate the service. Information may also be used to meet security, risk management and record-keeping needs.

By using the platform, you acknowledge that personal information may be processed by Casino Infinity and relevant service providers involved in hosting, payments, verification, security or customer support. Further information about the handling of personal data should be read in the applicable privacy notice published on the website.

Safer Gambling Expectations

Gambling should be treated as entertainment, not as a way to earn income or recover losses. You should decide a spending limit before you play and avoid gambling with money needed for essential expenses. Never gamble while impaired or attempt to chase losses by increasing your stakes.

• Take regular breaks and monitor the time and money you spend.
• Use available account controls or request a restriction if gambling is becoming difficult to manage.
• Do not borrow money or use funds that you cannot afford to lose.
• Seek independent support if gambling is affecting your finances, relationships, work or wellbeing.

Casino Infinity may apply responsible gambling measures where appropriate, including account restrictions or a temporary break from play.

Changes to These Terms

Casino Infinity may revise these Terms to reflect changes to the service, security practices, payment arrangements, promotions or applicable obligations. Updated Terms will be made available through the website, and the effective date may be shown with the revised version.

Changes will not normally affect completed transactions retrospectively unless this is necessary to correct an error, prevent misuse or comply with a lawful requirement. If you do not agree with an update, you must stop using the service and may request account closure.

How to Contact Casino Infinity

If you have a question about these Terms, your account, a transaction, verification or responsible gambling options, please contact Casino Infinity at [email protected]. Include enough information for your request to be understood, but do not send passwords or unnecessary sensitive information.

We may need to confirm your identity before discussing account-specific matters. Contacting Casino Infinity does not remove your responsibility to comply with these Terms or to review information displayed on the website.

Last updated: 4 September 2026